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V-OneNOVABack to Voltera.io
  • NOVA Support
  • Getting Started
    • Welcome to NOVA
    • Connecting NOVA
    • What's In The Box
    • Printer Anatomy
    • Software Overview
    • Safety Guidelines
    • NOVA Starter Project
      • Setup
        • Adding Materials
        • Mounting the Substrate
        • Dispenser Assembly
      • Print 1: Calibrate
      • Print 2: Dispense
      • Print 3: Selective Print
      • Print 4: Alignment
      • Legacy: First Print Project (Terra NOVA)
        • Adding Materials
        • Dispenser Assembly
        • Printing
        • Final Assembly
  • Get To Know NOVA
    • Dispenser Assembly & Disassembly
    • Swapping Tools
    • Print Settings Overview
    • Calibration
    • Adding a Substrate
    • Using the Vacuum Module
    • Using Mounting Hardware for Rigid Substrates
    • LED Light Status Indicators
  • Software
    • Software Overview
    • Release Notes
    • Offline NOVA Software Update
    • Measuring Snapshots from NOVA
  • Plan
    • Plan Overview
    • Updating NOVA to Plan
    • Designing Multi-Layer Artworks
    • Loading Artwork Files
    • Print Order
    • Toolpaths
    • Probe Targets
    • Saving and Dispensing Your Plan
  • Learn More
    • Why do we heat the Smart Dispenser?
    • Working with Custom Inks
    • Tips for V-One Users (Migrating to NOVA)
    • FAQ
  • Maintenance
    • NOVA Maintenance
    • Replacing a Smart Probe Stylus Tip
    • Purging your Nozzle
    • Port & Camera Alignment Calibration
  • Troubleshooting
    • Unable to Connect to NOVA
    • WIFI Network Instability
    • Mobile Hotspot Connection
    • Computer Loses Internet Connection when Connecting to NOVA over Ethernet
    • Corrupted Firmware
    • No Flow From Nozzle
    • Material Oozing or Leakage
    • Unable to Load File
  • Downloads
    • NOVA User Manual
    • Technical Data Sheets
    • Safety Data Sheets
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  1. Troubleshooting

Unable to Load File

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Last updated 3 months ago

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If you are unable to load your Gerber file with NOVA, this may be due to a formatting error with your file.

Our is available to look over your Gerber files if they do not load.

NOVA’s toolpath planner is fundamentally different from the V-One’s parser, but the same debugging procedure applies. Please refer to the support article for further guidance.

support team
Gerber files fail to load