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  • NOVA Support
  • Getting Started
    • Welcome to NOVA
    • Connecting NOVA
    • What's In The Box
    • Printer Anatomy
    • Software Overview
    • Safety Guidelines
    • NOVA Starter Project
      • Setup
        • Adding Materials
        • Mounting the Substrate
        • Dispenser Assembly
      • Print 1: Calibrate
      • Print 2: Dispense
      • Print 3: Selective Print
      • Print 4: Alignment
      • Legacy: First Print Project (Terra NOVA)
        • Adding Materials
        • Dispenser Assembly
        • Printing
        • Final Assembly
  • Get To Know NOVA
    • Dispenser Assembly & Disassembly
    • Swapping Tools
    • Print Settings Overview
    • Calibration
    • Adding a Substrate
    • Using the Vacuum Module
    • Using Mounting Hardware for Rigid Substrates
    • LED Light Status Indicators
  • Software
    • Software Overview
    • Release Notes
    • Offline NOVA Software Update
    • Measuring Snapshots from NOVA
  • Plan
    • Plan Overview
    • Updating NOVA to Plan
    • Designing Multi-Layer Artworks
    • Loading Artwork Files
    • Print Order
    • Toolpaths
    • Probe Targets
    • Saving and Dispensing Your Plan
  • Learn More
    • Why do we heat the Smart Dispenser?
    • Working with Custom Inks
    • Tips for V-One Users (Migrating to NOVA)
    • FAQ
  • Maintenance
    • NOVA Maintenance
    • Replacing a Smart Probe Stylus Tip
    • Purging your Nozzle
    • Port & Camera Alignment Calibration
  • Troubleshooting
    • Unable to Connect to NOVA
    • WIFI Network Instability
    • Mobile Hotspot Connection
    • Computer Loses Internet Connection when Connecting to NOVA over Ethernet
    • Corrupted Firmware
    • No Flow From Nozzle
    • Material Oozing or Leakage
    • Unable to Load File
  • Downloads
    • NOVA User Manual
    • Technical Data Sheets
    • Safety Data Sheets
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On this page
  • 1. The material has ‘skinned’ at the nozzle opening
  • What does this mean?
  • How to Diagnose
  • Why does this happen?
  • How to Resolve
  • 2. The material is too thick or particles are too large for your nozzle size
  • What does this mean?
  • How to Diagnose
  • Why does this happen?
  • How to Resolve
  • 3. Your nozzle is broken
  • What does this mean?
  • How to Diagnose:
  • Why does this happen?
  • How to Resolve

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  1. Troubleshooting

No Flow From Nozzle

PreviousCorrupted FirmwareNextMaterial Oozing or Leakage

Last updated 1 year ago

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If you’re seeing no flow from the nozzle, generally that means one of three things:

1. The material has ‘skinned’ at the nozzle opening

What does this mean?

There is a small amount of ink that is exposed to your environment at the nozzle tip. This can sometimes dry out and form a very thin plug on the nozzle tip, called ‘skinning’.

How to Diagnose

A skin will never form in the middle of a print, only between print operations. If your last print was successful, but you are not getting any flow at the beginning of the next print, this is most likely due to skinning.

Why does this happen?

Inks contain volatile solvents, which are necessary for curing. Over time, ink at the tip of the nozzle can dry out and form a skin. For some inks, this can happen very quickly, while for others it might take hours or even a day.

How to Resolve

Generally, a purge operation will clear a skinned nozzle. In extreme cases where ink was left out for days, you may just need to change the nozzle as no amount of purging with pressure will clear the skin.

2. The material is too thick or particles are too large for your nozzle size

What does this mean?

Depending on the ink and how it has been stored or handled, sometimes the contents of the ink are just not suited for printing with nozzles below a certain size. You must match the right nozzle diameter and geometry to your ink properties to get good quality printing.

How to Diagnose

This issue can result in clogs at any time — at the beginning of a print, or during a print. If you have changed out a nozzle and are still seeing intermittent clogging, it is likely due to the particles being too large for the nozzle size. For a definitive answer, you can also test for agglomerates with a Hegman Gauge to look for large particles.

Why does this happen?

There are many potential causes. You could have filler particles that are too large, there could be dried ‘clots’ of binder material mixed into your ink from exposure to air, or the ink may be expired and just too viscous for that nozzle size.

How to Resolve

If you have repeated clogging with a certain nozzle size, the only solution is to either increase the nozzle size, or change your material. Aim for a nozzle diameter that is six times larger than the size of particles in your material. If you suspect the clogging is due to expired ink, get a fresh batch of material, or talk to your ink manufacturer to help resolve the problem.

3. Your nozzle is broken

What does this mean?

If your nozzle was damaged during handling, it may have restricted the flow.

How to Diagnose:

Inspect your nozzle, and look for any signs of damage.

Why does this happen?

NOVA’s height control ensures that your nozzle should not crash into the surface. However, if there are unexpected 3D features, the nozzle can crash during travel. The most common cause of a broken nozzle is mishandling during the smart dispenser assembly or mounting, so be very careful with your nozzles.

How to Resolve

Broken nozzle

Follow our guide on how to . If you believe that the nozzle broke during NOVA’s operation, contact

The material has ‘skinned’ at the nozzle opening
The material is too thick or particles are too large for your nozzle size
Your nozzle is broken
Voltera Support.
Replace the nozzle