V-OneNOVABack to Voltera.io

C or Z Motor Alignment

Safety first! Before starting any repair, take a moment to review the safety information in your user manual. An online version of the guidelines can also be found here.

Before you begin

This guide will take you through aligning the C or Z motor on NOVA. Before beginning this guide you should have been in contact with our support team.

As you work through this guide please reach out to our email [email protected] or through the chat if you run into any issues or have any questions. We are more than happy to assist you virtually with this repair.

When in doubt, reach out!

Estimated Repair Time:

  • 15 minutes

Tools you will need:

  • T10 Torx bit + screwdriver

  • 1 or 2 magnets OR a very thin plastic pry tool

Align the C or Z motor

1

Disconnect NOVA from power

Ensure that NOVA is turned off with the power button and then unplug the power cable.

2

Lower the problem port

With NOVA powered down, push the problem port (Left (C) or Right (Z)) down as low as it can go by placing both thumbs on the top of the port and supporting the module hub from below with your other fingers.

Our support team should have told you which port to adjust. If you are unsure please reach back out to us!

3

Remove the module hub top cover

Remove the magnetic top plate from the module hub using a strong magnet in one of the corners to lift it off OR use a pry tool to pry the top plate off.

4

Recenter the motor

Locate the 4 motor mount screws for the problem port.

Using a T10 Torx bit, loosen the 4 motor mount screws partially in a criss cross pattern.

Do not fully remove the screws, loosen just enough that the motor and screws can move freely in their slots.

Place your thumb or index finger in the center of the motor and wiggle the motor around. The motor should have a place fairly central that it wants to rest in. It should not be touching an edge, but it may not be perfectly in the center.

With the motor in it’s natural resting spot, tighten the motor mount screws by hand in a criss cross pattern.

If you have a impact driver available, tighten the screws down to setting 8 on the impact driver.

5

Replace the module hub top cover

Place the magnetic top plate back on the top of the module hub.

6

Turn NOVA back on!

You can now plug NOVA back in and turn it on using the power button.

Test the port

1

Log into NOVA

2

Open the command console

Enter the ~ or ` character to open the console.

3

Test the problem port

Run one of the following commands below to test for the error (C-Limit or Z-Limit).

It’s worth running a few times to ensure that the error no longer comes up. If you do see the error, try aligning the motor one more time.

Command for Left (C) Port: 

(G01 C5;G28 C;G01 C10;G28 C;G01 C15;G28 C;)*3

Command for Right (Z) Port:

(G01 Z5;G28 Z;G01 Z10;G28 Z;G01 Z15;G28 Z;)*3

If the error is still present please reach out to our support team through email ([email protected]) or the chat for next steps.

Repair Complete!

Congratulations, you have successfully realigned NOVAs C or Z motor!

Please reach back out to our support team through email ([email protected]) or the chat to let them know everything went well.

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