This guide will take you through reseating the main control board cables in NOVA. Before beginning this guide you should have been in contact with our support team.
As you work through this guide please reach out to our email support@voltera.io or through the chat if you run into any issues or have any questions. We are more than happy to assist you virtually with this repair.
When in doubt, reach out!
Estimated Repair Time:
15 minutes
Tools you will need:
Screwdriver with a T20 Torx
Reseat the control board cables
1
Disconnect NOVA from power
Ensure that NOVA is turned off with the power button and then unplug the power cable.
2
Remove the backplate
With a T20 Torx bit remove the 6 screws (2 on the back side, 4 on the bottom of the panel) securing the back panel. Once the screws are out you can pull the back panel out by tilting it up slightly and then pulling away from the machine.
3
Reseat the cables
Unplug these three cables at both ends and then plug them back in the same ports they were in:
4
Test NOVA
Plug NOVA back in and turn it on using the power button. Test to see if NOVA can now be connected to.
5
Reinstall the back plate
Put the back plate back into place and with a T20 Torx bit secure the 6 screws (2 on the back side, 4 on the bottom of the panel).
Repair Complete!
Congratulations, you have successfully reseated NOVAs control board cables!
Please reach back out to our support team through email (support@voltera.io) or the chat to let them know everything went well.
