> For the complete documentation index, see [llms.txt](https://docs.voltera.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.voltera.io/docs/repairs/nova/nova-repair-guides-catalog/simple-troubleshooting/manual-gantry-firmware-update.md).

# Manual Gantry Firmware Update

{% hint style="warning" %}
**Safety first!** Before starting any repair, take a moment to review the [safety information in your user manual.](https://docs.voltera.io/docs/nova/downloads/nova-user-manual) An online version of the guidelines can also be found [here.](https://docs.voltera.io/docs/nova/getting-started/safety-guidelines)
{% endhint %}

## Before you begin

This guide will take you through updating NOVAs firmware manually. Before beginning this guide you should have been in contact with our support team and received a custom firmware version.

As you work through this guide please reach out to our email <support@voltera.io> or through the chat if you run into any issues or have any questions. We are more than happy to assist you virtually with this repair.&#x20;

{% hint style="success" %}
**When in doubt, reach out!**
{% endhint %}

#### Estimated Repair Time:

* 10 minutes

#### Supplied from Voltera:

* Custom firmware file

## Manual firmware update

{% stepper %}
{% step %}

### Connect to NOVA

Connect to your device via **device-name.myvoltera.io**

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUcqVbtmTdro1CkOGizG9xqbhpESC3_E1c6tGxXXQCpgZoDrOd7N_asI1vuw4EHP1vEZm_EKzS3ncieX45i5Gr4iY_99BKxTi0hREAUMcTszMHxT64kxMzMMm8lXOz_LLzJ4FoOFnBUrraKsnQrH9AHGSXwr29cq=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Enter the gantry settings

Click on the Gantry Settings icon in the bottom left corner

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUckrNVVh0-tW4OhukorrNYp-dOL6FH2MmmuEQFSuTkzoJMMkhzz3-iz6J7qFJ8HGHexAjOa_7n0Y-GRrmIuNCk03IQC2txE_BigjukiQWb6KHFFj6GzP6sBZIwR6IlX8FD5gN5lsQvSdRdMdECGK4E4h6z2nNo=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Enter advanced mode

Press `Shift + |` to unlock advanced mode&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUfFwXy850HpzUtvBXJVjOROZUf6-yNR9CUlHD6xBLFZva27b00Cj9FTDYZfMyOoW5UywU2c2XQRXvSrUihSztd6nY3MPkjzDFKWUIU_FnObc_-hLJsHLpEuG8na3b6Zt0648WG1G3Vw574afsxfZl8NIaqHbop2=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Load the new firmware

Click on the Load File option in the Firmware section and select the **Gantry.ion.hex** file we provided.

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUeyM3yYRo5WGU6YsaoWwYXZEFvKJ2ECPkFyom28PDN9VdGlo-tjqUPd4k19zKcGHfsZkkdR7o_DPR8oRuBOhkp5fBhXQwf88_NbGThXMTMC5rk9P46iKXP1thCWLX-0-k6Z5ndMgI2o2NibYRyfrVoUMrTpTQE=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Manual update

After loading the file, click on the Manual Update button.

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUfnCGgX-sK-pDu80XemIE5uiDNpH2eHthkMyEbaj2-G875lv2gflrs5Ibw8cue8dMKwnwiuSLxpY90eb4DXhCuZ-Tj4TILlerGZnlC80DrAdqOPx4TsLsGMQpm1QPTW6Co9FHdHa88HQ63d167ehbUxMJ1C1Yzf=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>

NOVA will begin updating the firmware.

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUcxLwBuH37u74NyBq2d2OY7wsMz14qa-Viq-Ll5afjphx0OS3Ht72kY4DllaVlnzUivVO9dB0zkcB1JgslLfHbb5ZqOhXjmHbuSED5_ujzBo6U2hl8d0G4nGbjJFWWN0w5avr0mkaNkDZl9XYzRrkWo4M4n5Ck=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>

Once complete, you’ll be returned to the Gantry Settings.

<figure><img src="https://lh7-rt.googleusercontent.com/slidesz/AGV_vUe6iCpIVG3nhmlXUB3xmyh1DvbhD1WOI64oVAvFe5ahf_A_zOe6dHUmzXKSpYJTd2MX9JgVoc65xgHdItHdwQ8EadmbnNNJFfaHISpC4FR5ahkyN9-oNyo497LwpvBeobD884WxNEBQKkI5jIDgik0hIsW5juU3=nw?key=cDG6WHJxzRoqCdPmGm5Rb1QN" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Update Complete!

Congratulations, you have successfully updated NOVAs firmware!

Please reach back out to our support team through email (<support@voltera.io>) or the chat to let them know everything went well or share any photos, details, and feedback.&#x20;


---

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