# Download the V-One Software

### Download the V-One Software

To download the desktop application for the V-One, select the installer for your operating system from the links below. Open the file and then install it on your system.

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When running the install file, please make sure your computer is connected to the internet, so the latest ink database can be installed. 
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[Windows 7, 8, 10, 11](https://github.com/VolteraInc/styx/releases/download/v3.10.7/Voltera-installer-3.10.7.exe)

[macOS 10.14, 10.15 & macOS 11, 12, 13](https://github.com/VolteraInc/styx/releases/download/v3.10.7/Voltera-3.10.7.dmg)

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### Advisory for macOS X 15 Sequoia 

Apple had made some changes to the first few versions of macOS 15 Sequoia that affects how serial ports we're handled and in turn, it didn't allow the V-One to connect properly to the software. This was resolved in more recent versions. So if you are on macOS 15 Sequoia, make sure you're on the latest version and your V-One should connect to the software as expect.\
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Please reach out to <support@voltera.io> if you have any questions or run into any issues.
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### Drivers

#### Windows 7

Before you install the V-One software it is important to install the printer drivers. Most connection issues experienced are because the wrong drivers are being used. Remember to install the drivers with administrator privileges.

[Windows Drivers](https://ftdichip.com/wp-content/uploads/2021/08/CDM212364_Setup.zip)

#### Windows 8, 10

If you are using Windows 8, 10, or 11, the drivers will automatically download and install when you connect the V-One. There is no need to install a separate driver. If you find your V-One isn't being recognized by the software, try installing the Windows 7 drivers.

#### Mac OS

If you are using the latest MacOS, Apple’s native drivers should automatically work with the V-One out of the box. There is no need to install a separate driver.