Port Board Replacement
Safety first! Before starting any repair, take a moment to review the safety information in your user manual. An online version of the guidelines can also be found here.
Before you begin
This guide will take you through replacing the port board in NOVA. Before beginning this guide you should have been in contact with our support team and received replacement parts.
As you work through this guide please reach out to our email [email protected] or through the chat if you run into any issues or have any questions. We are more than happy to assist you virtually with this repair.
When in doubt, reach out!
Estimated Repair Time:
30 minutes
Tools you will need:
Screwdriver
T10 Torx
T20 Torx
7mm socket
1 small 4" zip tie
Parts you have received from Voltera:
Port board PCB
Replace the Port Board
Remove the port board
Start by unplugging the cables (2 ethernet, 1 power harness) that run from the port board to the main control board. You will need the 7mm socket to remove the grounding portion of the power harness.

Remove the two screws holding the port board in place on the side of NOVA with a T10 Torx bit.
Slide the port board out the back of NOVA while applying pressure inwards to keep the faceplate from scratching.
If the replacement port board did not come with a face plate, transfer over the faceplate from the old port board by removing the three screws.

Install the new port board
Slide the new port board in the same way keeping pressure applied inware to avoid scratching the faceplate and fasten the two screws to hold it in place.

Plug in the cables (2 ethernet, 1 power harness) that run from the port board to the main control board. If you removed the grounding mount reattach it with the 7mm socket.

Repair Complete!
Congratulations, you have successfully replaced NOVAs port board!
Please reach back out to our support team through email ([email protected]) or the chat to let them know everything went well. We will arrange a shipping label to return the old parts back to us for further testing.
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