V-OneNOVABack to Voltera.io

3. Getting NOVA online (for IT department involvement)

Voltera strongly suggests connecting NOVA to the Internet via a wireless or wired connection, as described in the following subsections. The computer being used to operate NOVA must be connected to the same network as NOVA.

3.1 NOVA’s MAC address

NOVA’s MAC address and device name will be emailed to you at time of shipping, giving you plenty of time to register your device if necessary. Once your device has been set up and connected, the MAC address can be found any time through the Network window in NOVA’s web app.

3.2 Static vs. dynamic IP lease

A dynamic IP lease for NOVA is fine. NOVA does not require a static IP lease, but it can be set up if desired.

3.3 Connecting NOVA via Wi-Fi

If only a password is required to connect to the Wi-Fi network, then the standard Wi-Fi connection process can be followed:

  1. Make sure that your computer is connected to your chosen Wi-Fi network.

  2. Plug in a Wi-Fi adapter (such as the one provided) into one of NOVA’s USB ports.

  3. Connect the provided Ethernet cable between NOVA’s Ethernet port and the computer. If the computer does not have an Ethernet port, use an Ethernet-to-USB adapter.

  4. Plug in the power cable to NOVA.

  5. Push the power button to turn on NOVA. NOVA’s LED lights should turn on and pulse white.

  6. Open a browser window on the computer and navigate to www.myvoltera.io.

  7. Your NOVA should be available in the Wired Devices section, identified with the appropriate device name. Click on the device name that matches the sticker on the right side of your unit.

  8. Follow the instructions until the Network Setup step is reached.

  9. Make sure that the Wi-Fi tab is selected. Click the desired network name and enter the password to connect NOVA to the Wi-Fi network.

NOVA does not currently support WPA2-Enterprise or 802.1x authentication (for example, eduroam or networks that require logging in through a captive portal with a user account). IT departments can typically register the MAC address so that NOVA can be connected on a separate non-802.1x network. Some users may be able to register the MAC addresses themselves (for example, following the same procedure as connecting smart devices or gaming systems to the network).

After the MAC address is registered, the standard Wi-Fi connection process described above can be followed.

3.4 Temporarily connecting NOVA to a mobile Wi-Fi hotspot

In some cases, you may need to connect to the Internet without an available Wi-Fi or Ethernet network. If this is the case, you can connect over a mobile Wi-Fi hotspot.

  1. On your mobile device, create a mobile Wi-Fi hotspot with the following credentials:

    1. SSID: NOVA

    2. Password: NOVA1234

  2. Connect your laptop to this network.

  3. If NOVA is powered on and has a Wi-Fi dongle connected, it will automatically connect to this network.

3.5 Connecting NOVA via Ethernet (LAN)

NOVA can also connect to a local area network (LAN) using an Ethernet cable. This connection must be made through a router or wall port, as computers do not share their Internet connection with NOVA by default.

Because some institutional or corporate networks require device registration, the MAC address of NOVA may need to be whitelisted before it can access the LAN. Users should contact their IT department to determine whether MAC address registration or switchport activation is required. Typically, this process involves providing the MAC address that was emailed to you at the time of shipping.

Once any necessary network permissions have been configured, connect to NOVA on the web app through either a Wi-Fi network (see step 3.3 Connecting NOVA via Wi-Fi) or Wi-Fi hotspot (see step 3.4 Temporarily connecting NOVA to a mobile Wi-Fi hotspot).

Then, follow these steps to connect NOVA to the LAN via Ethernet:

  1. In the web app, navigate to the Network tile in the bottom left corner.

  1. Plug an Ethernet cable into NOVA’s Ethernet port and connect it to a router or wall port. In the web app, select the Ethernet tab in the Network Setup section of the web app and toggle the To Wall slider to activate the wired connection.

  1. When the configuration is complete, NOVA may briefly disconnect from the browser. Reconnect your computer to the same LAN as NOVA and navigate again to www.myvoltera.io. Log in again if necessary.

  2. NOVA should now appear under Your Devices.

3.6 Connecting NOVA in offline mode

If you are unable to establish an internet connection with NOVA, the system is available in offline mode. While this will grant you access to the core features, some functionality will be limited and updates will be inaccessible.

To connect in offline mode:

  1. Connect the provided Ethernet cable between NOVA’s Ethernet port and the computer. If the computer does not have an Ethernet port, use an Ethernet-to-USB adapter.

  2. Plug in the power cable to NOVA.

  3. Push the power button to turn on NOVA. NOVA’s LED lights should turn on and pulse white. Open a browser window on the computer.

    1. If your computer has Internet access, navigate to https://connect.myvoltera.io.

    2. If your computer does not have Internet access, navigate to http://10.42.2.1.

  4. You should now have access to NOVA in offline mode.

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